What’s your return policy? – Aisle Help Center

We know you’re excited to make the switch ⁠— we’re excited for you too! But before you snap on that pad or slip on those undies, make sure you read our return policy:

Aisle pads and period underwear are covered under our 60 Day, Better Periods Guarantee. This means you get to try your very first product risk-free, and any other eligible items in brand-new condition can be returned!

Here’s how to make sure your order is eligible for return:

Wash and try one single item from your order. If you’ve ordered multiple items (even if it’s a mix of products!) don’t wash your entire order, or you won't be able to return the rest if they end up not working out for you.
Give it a go! If it ends up not being your thing, no hard feelings — just visit our returns page to get a full refund or credit + instructions on how to send back the rest of your order (if applicable).
Use the return authorization code we provide to send back any brand-new, unwashed and unused items. They’ll be donated to people in need through our dignity projects. You keep the one you tried out, and we’ll still credit you for that item as well as the ones you return to us.

Note: Aisle cannot be responsible for returns shipped to us via non-trackable shipping methods.

Use one of the links below to start your return:

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